Creating a Retail Experience – Not just Shopping
Duration10'
No. of mini-lessons4
ResourcesTakeaway Tasks
Duration 10'
No. of mini-lessons 4
Resources Takeaway Tasks
Course overview
In-store shopping can be dull. You go in, find something you like, and then you wait in line for ages to pay for it. But customers don’t need to visit physical stores to buy things anymore. Online shopping is more convenient. So, to keep customers coming in, bricks-and-mortar stores have to do something different.
Creating a retail experience is a great way to improve the customer journey and increase customer engagement. It’s not just shopping. It gives customers an experience they can’t get anywhere else. Luckily, there are lots of ways to create retail experiences, and this course will show you how.
What's covered
The difference between having a retail experience and just shopping
The characteristics of a good retail experience
How to create engaging retail experiences
Why your teams need this course
This course is ideal for retail managers or anyone working at head office. They’ll learn the difference between retail experiences and simply shopping. They’ll also discover what makes a good retail experience, and how to create engaging ones.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
