Using your Initiative
Duration10'
No. of mini-lessons4
ResourcesTakeaway Tasks
Duration 10'
No. of mini-lessons 4
Resources Takeaway Tasks
Course overview
Sometimes, a problem comes up and you don’t know how to solve it. So, you let someone else fix it, or at least ask for their help. But what if that’s not an option? Perhaps a customer approaches your teams with a particular issue they’ve never come across before, and no one else is available to help them? Well, it’ll be up to themselves to figure it out.
No one can fix everything themselves. But it’s certainly possible for your retail employees to solve more problems themselves, or even just come up with ideas for improvements, than they may think. It’s all about using their initiative. That’s not something that comes naturally to everyone, but they can improve their skills in that area.
What's covered
Areas in retail in which you can use your initiative to find solutions
How you can use your initiative to improve your own performance
Methods to improve your skills in using initiative
Why your teams need this course
Using initiative is a skill that can be applied in all areas of your life. This course focuses on using initiative in a retail environment. It’ll show your retail employees how they can use their initiative to improve their problem-solving, improve their overall performance, and how to generally improve their skills in using their initiative. Anyone working in a retail environment, regardless of level, can benefit from this course.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
