Emotional Intelligence for Sales Success
Duration10'
No. of mini-lessons4
ResourcesTakeaway Tasks
Duration 10'
No. of mini-lessons 4
Resources Takeaway Tasks
Course overview
No one ever said that selling is easy. There are a lot of variables to deal with before a sale can go through; economic considerations, cash flow issues or simply customers changing their minds. So, it can be pretty stressful when those deals get stuck in the pipeline, or worse, fall through altogether. But salespeople that use their emotional intelligence when dealing with customers impact sales performance considerably.
Emotional intelligence, also known as EQ, helps make people aware of their own emotions and the emotions of others. This would be useful in a sales setting: your salespeople can show customers they understand them. There are great EQ skills to learn and use to this end, and this course is going to show your teams how.
What's covered
The different types of emotional intelligence
How EQ has an effect on sales performance
Ways to develop emotional intelligence
Why your teams need this course
As a salesperson, sales manager, or executive, understanding how EQ plays a role in sales is a useful skill to learn. This course will add to your sales team’s skills toolbox – they’ll understand customers and themselves better, which can result in increased sales.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
