Pre-Call Preparation & Planning
Duration10'
No. of mini-lessons4
ResourcesDevelopment Plan
Duration 10'
No. of mini-lessons 4
Resources Development Plan
Course overview
Have you ever heard the saying, “Fail to plan, plan to fail”? It’s worth remembering in sales. If your sales teams fail to prepare before calls, they risk alienating customers, wasting time, and missing out on important sales opportunities.
Whether making cold calls or following up on warm leads, sales calls are a vital part of any salesperson’s job. Taking some extra time to prepare can make all the difference in whether those calls are successful. To get the most out of their calls, your salespeople need to do their research, have a plan, and know their objectives. This course will show them how.
What's covered
How to identify your sales calls’ objectives
How to conduct effective research before a sales call
How to implement the 7-step pre-call planning process
Why your teams need this course
Sales managers, representatives, and executives will need to prepare and plan for calls in their role. In this course they’ll learn how to recognize their objectives for sales calls, do effective research before making a call, and follow a simple 7-step process on their next sales call.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
