Communicating under Stress
Duration15'
No. of mini-lessons4
ResourcesDevelopment Plan
Duration 15'
No. of mini-lessons 4
Resources Development Plan
Course overview
Picture the scene: the phone is ringing nonstop, your boss has moved an important deadline, and you can’t figure out why your keyboard has stopped working. You turn on the lamp for a better look, but the light bulb has blown and, to top it all, you’ve just knocked your coffee over. Now you’re stressed.
Everyone has their breaking point. And when it comes, you want to let out those emotions. But you have to stay professional. When you feel that way, it can be difficult to stay calm and communicate effectively. Thankfully, there are ways to manage those feelings and speak and listen well in stressful situations. This course will show your teams how.
What's covered
How to identify stressful conditions that make it hard to communicate
How to communicate while in a stressful situation
How to speak well in stressful conditions
Ways to listen effectively under stress
Why your teams need this course
Everyone will face stressful situations in their job and can benefit from learning to communicate well under pressure. By improving the way your teams speak and listen, they can make sure that they’re communicating effectively in any situation.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
