Understanding Emotions
Duration10'
No. of mini-lessons4
ResourcesInfographic
Duration 10'
No. of mini-lessons 4
Resources Infographic
Course overview
Ever wake up feeling irritated with the world for no particular reason, or feeling like a million dollars even though you’ve got some serious ‘bed head’ going on? Emotions are weird like that. But they do inform every part of our lives, because they’re how we feel.
Having emotions is one thing, but understanding them, especially at work, is a whole different ball game. So, making sure you can read, understand, and manage your emotions, and the emotions of your colleagues, is vital to maintaining a content and productive workplace.
What's covered
How managing emotions can help keep you on task
What are some handy tips to manage your emotions effectively
Why is empathy important
Why your teams need this course
Every action or experience invokes an emotion, so encountering other people’s emotions at work is inevitable. Knowing how to handle this is the only way to keep your workday on track. Whatever job you do, the way you react to emotion is going to influence your work. This course will help you understand the benefits of handling emotions correctly in order to maintain an efficient and productive workplace, as well as your own sanity.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.