Discovery Process
Duration15'
No. of mini-lessons4
ResourcesDevelopment Plan
Duration 15'
No. of mini-lessons 4
Resources Development Plan
Course overview
Do you ever wonder what makes a sales call pop? Some say it’s all about discovering as much information about the client as possible. Others might argue it’s to do with presenting your points effectively. How do you choose which approach to take? In reality, you need a balance of both.
A discovery call is the 1st conversation between you and the prospective customer after they’ve expressed an interest in your product. This is the time to find out what’s important to the client. Gathering this information means that when you then present your pitch, you can tailor it to answer their specific needs. This course will show you how.
What's covered
How the discovery process can help understanding clients’ needs
Best practices to follow during the discovery process
How to implement a sales-presentation structure based on discovery
Why your teams need this course
This course will help your sales team learn how the discovery process can help in better understanding clients and boosting business relationships. They’ll also find out how to carry out a sales presentation incorporating discovery.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
