The Importance of Sharing Sales Feedback
Duration10'
No. of mini-lessons4
ResourcesInfographic
Duration 10'
No. of mini-lessons 4
Resources Infographic
Course overview
Your employee’s hard work has paid off, the sale has been made, and all parties are happy. But it’s not quite over. There’s still an important part of the customer life cycle to pass: the part where the salesperson shares sales feedback with the team. But why is that important if the sale has already been completed?
Just like taking a course about sales techniques, any form of learning that’s likely to benefit employees, their teammates, or the wider business, should be encouraged. Sharing feedback is a great way to improve future sales, start a discussion about different strategies moving forward, explore the main selling points, and help to identify and resolve any concerns. Basically, it’s going to be a rewarding experience for all involved.
What's covered
Helpful vs unhelpful feedback
Best practices for sharing feedback
Applying feedback to refine USPs (Unique Selling Points)
Why your teams need this course
In sales, feedback is a brilliant opportunity to look at what went well and examine areas you can improve to help enhance future business. It’s a crucial part of growing future sales. This course is useful for anyone involved in sales or marketing. It’ll help them ask and answer pertinent questions in order to improve future offerings and learn from the sales experience.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
