How to work well with your IT Teams
Duration10'
No. of mini-lessons4
ResourcesTakeaway Tasks
Duration 10'
No. of mini-lessons 4
Resources Takeaway Tasks
Course overview
When you have a tech problem, who do you call? That’s right, the IT team. If you need help handling security, or have a user request, these are the people you turn to. Providing support to employees is one of their most important tasks and helps company operations run smoothly. So, why do some IT issues go unresolved?
It all comes down to communication. We’re not quite at the “Minority Report” stage – where problems can be spotted before they happen. So good communication with the IT department is vital for effective resolutions. This course helps identify the difference between good – and not so good – ways of working with your IT team.
What's covered
The importance of the IT team
Best practices to communicate effectively with your IT team
The difficulties IT teams face
Why your teams need this course
Working well with your IT team makes life easier for everyone. This course is designed for anyone who may need to call on the services of IT support. You’ll learn about the best ways to communicate effectively with your IT team, the difficulties that IT teams need to deal with, and appreciate the importance of working well with your IT team.
Accredited by CPD
TalentLibrary is recognized as reaching the standards and benchmarks required by the Continuing Professional Development (CPD) Certification Service.
The CPD Certification Service is the world’s leading and largest independent accreditation organization for professional development courses across all industry sectors.
